Shipping policy
Shipping Policy
Thank you for shopping with Velvet & Glow! Here's everything you need to know about how we ship your orders.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day, where available)
Shipping costs are calculated at checkout based on your location and order weight.
Free Shipping We offer free standard shipping on orders over [X amount]. This is automatically applied at checkout.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Shipping Destinations We currently ship within the United States. International shipping may be available — please contact us at [your email] for inquiries.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your email] and we'll make it right.